Privacy Policy

Privacy Policy

Last updated: July 11, 2026

At myPetHair (hereinafter, "the Store", "we") we take the protection of your personal data very seriously. This policy explains what data we collect, for what purpose, and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

1. Data Controller

  • Owner: myPetHair
  • Address: Paseo del Malecón 24, 04630, Garrucha, Almería (Spain)
  • Website: https://mypethair.store/
  • Contact email: info.mypethair@gmail.com

2. Data We Collect

When you make a purchase or browse our store, we may collect:

  • Identification and contact data: name, surname, shipping and billing address, email, and phone number.
  • Payment data: payments are processed through secure gateways (Shopify Payments, PayPal, or others). We do not store your complete card details.
  • Browsing data: IP address, device and browser type, pages visited, through cookies and similar technologies.
  • Communications: messages you send us via the contact form or email.

3. Purpose of Processing

We use your data to:

  1. Manage and ship your orders, including communicating the shipping status.
  2. Address your inquiries, complaints, and support requests.
  3. Comply with our legal, tax, and accounting obligations.
  4. Send you commercial communications by email, only if you have given us your express consent (you can unsubscribe at any time).
  5. Improve the operation of the store and analyze browsing in an aggregated manner.

4. Legal Basis

  • The execution of the sales contract (order and shipping management).
  • Your consent (commercial communications and non-essential cookies).
  • Compliance with legal obligations (invoicing, taxation).
  • Our legitimate interest in improving the service and preventing fraud.

5. Recipients of the Data

We share your data only with third parties necessary to provide the service:

  • Shopify Inc., the platform on which this store operates, which acts as the data processor and hosts the data.
  • Logistics and transport providers responsible for preparing and delivering your order. As we work with international providers, your shipping data (name, address, and phone number) may be communicated to providers located outside the European Economic Area solely for the purpose of delivering your order. These transfers are carried out with the guarantees provided for in the GDPR.
  • Payment gateways (Shopify Payments, PayPal, etc.) to securely process payments.
  • Public administrations, when there is a legal obligation.

We do not sell or transfer your data to third parties for commercial purposes.

6. Retention Period

We will retain your data as long as there is a commercial relationship with you and, thereafter, for the periods required by tax and consumer regulations (generally, up to 6 years for commercial documentation). Data for sending commercial communications will be retained until you withdraw your consent.

7. Your Rights

You can exercise your rights of:

  • Access to your personal data.
  • Rectification of inaccurate data.
  • Erasure of your data.
  • Objection to processing.
  • Restriction of processing.
  • Data portability.

To do so, write to info.mypethair@gmail.com indicating the right you wish to exercise and attaching proof of your identity. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies

This store uses its own and third-party cookies for its proper functioning, browsing analysis, and, where applicable, content personalization. You can configure or reject non-essential cookies through the cookie banner or your browser settings.

9. Security

We apply appropriate technical and organizational measures to protect your data, including encrypted transmission using an SSL certificate throughout the purchase process.

10. Changes to This Policy

We may update this policy to adapt it to legal or service developments. The current version will always be published on this page with its update date.